Effective Date: 16 September 2026

KIVIS Health Care LLP (“KIVIS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information handled through our website, online services, official social-media channels and authorized digital tools.

This Privacy Policy explains the information we may collect, how we use it, how it may be shared and the choices available to you.

1. Information We May Collect

Depending on how you interact with KIVIS, we may collect:

Information provided by you
Name
Company or organization name
Email address
Telephone number
Location and contact details
Product, service, support or employment enquiries
Information submitted through contact, enquiry, callback or recruitment forms
Communications sent to KIVIS
Website and technical information

When you visit our website, certain technical information may be collected automatically, including:

Internet Protocol address
Browser and device type
Operating system
Pages visited
Date and time of access
Referring website
Cookie and website-performance information
Digital and social-media information

When authorized KIVIS personnel use approved digital or social-media tools, limited information may be processed to manage KIVIS’s official accounts, including:

Authorized account or Page identifiers
Administrator authorization information
Images, captions and other approved content
Publishing status and post identifiers
Technical information necessary to confirm account access and publishing permissions

KIVIS does not intend to collect sensitive personal information through its routine website or social-media management activities.

2. How We Use Information

We may use information to:

Respond to enquiries and requests
Provide information about our products and services
Communicate with customers, distributors and business partners
Process callback, service, support or employment requests
Maintain and improve our website and services
Protect our systems against misuse or unauthorized access
Manage and publish content through KIVIS’s official digital channels
Maintain operational and publishing records
Prevent accidental duplicate publication
Comply with applicable legal and regulatory obligations

KIVIS does not sell or rent personal information.

3. Social-Media Platforms and Digital Services

KIVIS may use official integrations and authorized digital tools to manage content on its social-media Pages.

Information received through a social-media platform is used only for authorized purposes such as:

Confirming access to an official KIVIS Page
Uploading approved content
Publishing approved posts
Receiving publishing status and post identifiers
Maintaining records of published content

Our use of information received through social-media platforms is subject to the respective platform’s terms, privacy requirements, API restrictions and data-storage rules.

Your use of an external social-media platform is also governed by that platform’s own privacy policy.

4. Cookies and Similar Technologies

Our website may use essential cookies and similar technologies for security, navigation, functionality and website performance.

Third-party features embedded in the website may also place cookies according to their respective privacy policies.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

5. Sharing of Information

Information may be shared only when reasonably necessary with:

Authorized KIVIS employees and representatives
Website, hosting, cloud-storage and technical-service providers
Social-media platforms used by KIVIS
Professional advisers operating under confidentiality obligations
Government, regulatory or law-enforcement authorities when legally required

Service providers are expected to process information only for the services they provide to KIVIS and in accordance with applicable requirements.

Some service providers may operate in other countries. Where information is processed outside India, KIVIS will take reasonable steps to ensure that it is handled appropriately and in accordance with applicable requirements.

6. Data Retention

KIVIS retains information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements or comply with legal obligations.

Information obtained through a social-media platform will be retained or cached only for the period permitted by the applicable platform’s terms and data-storage requirements.

Authorization information will be removed or invalidated when it is no longer required, when access is withdrawn or when deletion is required.

7. Data Security

KIVIS uses reasonable administrative, technical and organizational safeguards intended to protect information from:

Unauthorized access
Accidental loss
Misuse
Alteration
Unauthorized disclosure
Destruction

Access to KIVIS systems and official social-media accounts is restricted to authorized personnel. However, no electronic transmission or storage method can be guaranteed to be completely secure.

8. Your Rights and Choices

Subject to applicable law, you may request:

Access to personal information held about you
Correction of inaccurate or incomplete information
Deletion of information that is no longer required
Withdrawal of consent
Restriction of certain processing
Information about how your personal information has been used

To make a request, contact KIVIS using the details below. We may need to verify your identity before processing the request.

Authorized social-media administrators may also withdraw account access through the settings provided by the relevant platform.

9. Children’s Privacy,

Our website and online services are intended primarily for business and professional use. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to KIVIS, please contact us so that we can review and, where appropriate, delete it.

10. External Links

Our website may contain links to third-party websites or social-media platforms. KIVIS is not responsible for the privacy or security practices of those third parties.

We recommend reviewing the privacy policy of each external website before providing personal information.

11. Changes to This Privacy Policy

KIVIS may update this Privacy Policy when its services, legal obligations or information-handling practices change.

The updated policy will be published on this page with a revised effective date.

12. Contact Us

For privacy questions, access requests, correction requests or deletion requests, contact:

KIVIS Health Care LLP
No. 4, First Floor, KL CASA
Green Field Layout, 6th Block, 2nd Cross Street
Mogappair East, Chennai
Tamil Nadu – 600037, India

Email: enquiry@kivishealthcare.com
Telephone: +91 99628 48559 / 044 4616 3411
Website: https://kivishealthcare.com/